This privacy policy discloses how Synapse Digital Media Pty. Ltd., collects, protects, uses and shares information gathered about you on,, or its affiliated apps and software products.

While visiting the Synapse Digital Media sites or apps you may be asked to provide information that personally identifies you. This information is gathered on a voluntary basis to better serve you.

You may choose not to provide personal information and you will still be able to visit most of the but you will not be able to use the web or app based administrators to request products or information. Synapse Digital Media Pty. Ltd., is the sole owner of the information collected on its digital assets. We collect personal information at several different points on our website and apps. The following items are a sample of areas where personal information is required in order for us to assist you:

Contact Us / Help form
Live Chat form
Client Administration System
Android/iOS Mobile Device Apps
Subscription to the Synapse email newsletter
Contact us requests via forms or email addresses
Calls to our toll-free or other business telephone numbers

Information You Provide

For the areas of the Synapse Digital Media websites and applications where the collection of personally identifiable information is necessary, you will know because you will have to fill out a form. Depending on the form, we may need to collect a variety of business, personal, and financial information. We do not provide your information to third parties. You may unsubscribe from all our mailing lists at any time. While all images collected through out websites and applications remain the sole property of the client, by submitting the images, the client grants Synapse Digital Media Pty. Ltd. irrevocable license to use the resulting digital media produced in marketing materials as Synapse Digital Media Pty. Ltd. sees fit.

Information Collected Using Technology

We may collect some information about you using technology, so it may not be readily apparent to you that it is being collected. For instance, when you come to our site your IP address is collected so that we know where to send information you are requesting. An IP address is often associated with the place from which you enter the Internet like your ISP (Internet service provider), your company, or your school. This information is not personally identifiable. We may use information collected through technology to make our sites more interesting and useful to you. We normally don’t combine this type of information with personally identifiable information. However, we may combine this information with personally identifiable information to identify a visitor in order to enforce compliance with our terms of service or to protect our service, site, customers, or others.


Cookies are pieces of information that a website sends to your computer while you are viewing the Synapse Digital Media websites and applications. These pieces of information allow the website to remember important information that will make your use of that site more useful. Internet companies use cookies for a variety of purposes. We use cookies to help improve your future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your experience on our website more efficient and some of our services will not function properly.

Links to Other Sites

We may provide links to 3rd party websites and applications on the Synapse Digital Media Pty. Ltd. websites. We are not responsible for the content or information collection practices of those pages. Please note that the 3rd party privacy policies may differ from those of Synapse Digital Media Pty. Ltd. Please read the privacy policy of any 3rd party site before providing them with any personal information.

Legal Disclaimer

Although we make every effort to preserve user privacy, we may need to disclose personal information as follows:

(i.) when required by law to comply with a judicial proceeding, a court order, or legal process served on us;
(ii.) to enforce our policies or agreements including the collection of amounts owed to us;
(iii.) to protect users of our sites and our sites from fraudulent or abusive use.


In the future, we may modify this privacy policy. If we decide to change our privacy policy, we will post those changes to this privacy statement. We will use information in accordance with the privacy policy under which the information was collected. However, if we are going to use personal information in a manner different from that stated at the time of collection we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communications with the site, or deleted/deactivated their account, then they will not be contacted, nor will we use their personal information in this new manner.

Contact Us

If you wish to change or delete your registration information or opt-out of any promotional materials please contact us at

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